Municipal
Modern tools for serving your public.
Make a real difference to the lives of your constituents.
Bring your city into the digital era by communicating with your citizens on the digital channels they already frequent. Know – and track – what they are talking about, and respond to them with the advanced tools available to you in your CRM. Manage incident reports, offer solutions and gather data that can be used to formulate your policy and strategy. Send and receive documents, automate service and transfer seamlessly between personal human interaction and intelligent chatbots. Connected to Microsoft Dynamics, our chatbots are armed with pertinent knowledge and can provide quick and accurate service that would take a human too long to discover. SimpleChat lets your agents switch back and forth between the live and bot service, slashing the time of service calls without sacrificing quality of care. Transform your interactions with your constituents, making it easy for them to reach you – and be heard.